To To create the best experience for all valued members, please follow these guidelines:
1. Class Booking
Class bookings must be made at least 6 hours before class time. Class bookings can be made at earliest 7 days in advance of the class. It is important that you book your class in advance since some classes are more heavily attended than others.
We also limit our class sizes so that they are not overcrowded. If a class you wish to take is full, we will place you on the wait list and notify you of an opening as soon as possible.
Please give us 4 hours' advance notice if you cannot attend the pre-booked class so that we can release your booking to waitlisted members. Late cancellation (less than 4 hours before class time) or no-shows will be charged for the session.
3 or more cumulative late cancellations and / or no-shows over a consecutive 30-day period will result:
3. Waiting list
When a reservation is cancelled more than 4 hours before the class time, a spot will be open to clients on the waiting list. You will receive a phone call from us confirming your space. Members on waiting list who do not receive the call 2 hours before the class can assume their bookings unsuccessful.
For all cancellations made less than 3 hours before class time or no-shows, the spots will be released to members on standby, since there is not enough time to confirm waitlisted members.
Please note that members on waiting list have no influence on standby members. Waiting list and standby list are two separate lists, no overlapping within the same time slot.
5. Arriving at the Centre
Please arrive at least 10-15 minutes before your class to allow yourself sufficient time to sign-in and prepare for class. All classes start on time. Once class starts, you will not be allowed entry.
You must sign-in at the reception before entering the practice area for class even if you have made reservations in advance.
You are required to sign-in before the class starts. Please show your membership card at the reception in order to sign-in and obtain a locker key.
For any loss of membership card, you will be charged for a HK$100 replacement fee. For any lost or damaged locker key, a HK$300 replacement charge will be imposed.
7. Personal Belongings
EL Fight Sports (HK) Ltd. (“EL”) accepts no responsibility for the loss or damage of locker contents. Daily lockers are not for overnight use.
EL Fight Sports (HK) Ltd. (“EL”) 僅提供儲物櫃，但不具任何保管責任。儲物櫃僅限當天使用。本會將於當天營業時間後清理所有儲物櫃。
8. Proper Attire
Please wear clean appropriate workout clothing (no jeans, no work clothes) during exercise. No torn clothing is permitted and chest area must be covered.
9. Preparation Before Class
Make sure to keep hydrated by drinking water both before and after class.
Tell your instructor about any injuries as soon as possible. This will help the instructor to know how to adjust you or show you a modified pose if necessary.
10. Please do not talk loud in class.
11. No eating and/or drinking
Please do not eat in the practice area.
12. No mobile phones
Turn your mobile phones off or to silent mode. Do not take phones into the practice area.
13. Please do not save places for other members as our class spaces are on a
first-come, first-served basis.
14. EL reserves the right to amend these Class Guidelines at any time without prior notice.
15. In the event of any dispute, the decision of EL shall be final and conclusive.
16. In the event of any discrepancy between the English and the Chinese versions of these Class Guidelines, the English version shall prevail.
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